Incident Commander

Escalation Type Selection

Escalation Type

* Required

Incident Manager

* Required

Managed Escalation Input Form

IDs & Links

IM Record ID

* Required

IM Record URL

* Required

Support Request ID

* Required

Support Request URL

* Required

Jira ID

Jira URL

Account Details

Account Name

* Required

Entitlement Name

Incident Details

Colour

* Required

Short Summary

* Required

Description

* Required

Business Impact

* Required

Plan of Action

Date

* Required

Region

* Required

Current Status

* Required

Tasks for Engineering

* Required

Tasks for Global Customer Service

* Required

Tasks for Incident Management

* Required

Tasks for Customer

* Required

Executive Summary

* Required

Generated Incident Management Reports

Slack Channel Message

Current Status Summary

Next Steps Summary

Executive Summary

Major Escalation Slack Title

Major Escalation Slack Updates

SR Operational Notes

Customization

Theme

Light

Contrast

Material

Dark

Dim

Material Dark

System

Sidebar (*Only available in light, contrast themes)

Font Family

DM Sans

Wix

Inclusive

AR One

Direction

Left to Right LTR

Right to Right RTL

Incident Commander

A lightweight, offline-capable web application for managing incident response and command operations. Built as a Progressive Web App (PWA) that works without an internet connection once installed.

Basic Instructions

1. Fill out the form with the relevant incident details. All fields are required.
2. Click "Generate Report" to create formatted summaries for different communication channels.
3. Use the "Copy to Clipboard" buttons to easily share the summaries.

Note for Slack Messages

If Slack does not properly parse the links, try enabling "Format messages with markup" in the advanced settings

Saving and Loading your forms

Use the "Load from File" and "Save to File" buttons to manage your incident reports as JSON files. This allows you to save your work for later and load it when needed. Handy for working with multiple incidents.

Buttons

Button	Function
Form	Shortcut navigation to the Form
Report	Shortcut navigation to the Report
	Load data from a local file
	Save data to a local file
	Toggle dark mode